Helpful information

We've gathered answers to your most common questions about ordering delicious birthday cakes and other treats from WhitznKidz Homemade Goodies. Our aim is to make your experience as easy and enjoyable as possible, from your first inquiry to picking up your beautiful creation.

Frequently asked questions

At WhitznKidz Homemade Goodies, located in Marton, New Zealand, we're passionate about creating custom birthday cakes and other treats for all your special events. We pride ourselves on personal attention and dedication to every detail, ensuring quality and integrity in everything we do. Find answers to common questions about our online and physical shop, order process, and more.

Can WhitznKidz Homemade Goodies make a specific cake design?

Many customers ask if we can replicate a particular design. While we love a challenge but NO, each cake is a unique creation, and pricing varies depending on the complexity of the design, ingredients, and size. Please share your ideas, and we'll let you know what's possible!

What is the pricing for birthday cakes?
Our pricing differs for every creation. This depends on the specific design, ingredients, and size you're looking for. We'll provide a detailed quote once we understand your specific requirements.

What important details should I know before ordering?
Please note that we cannot accept last-minute orders. To ensure the highest quality and attention to detail, we require adequate time for preparation. Pricing will vary for each creation based on your specific requests.

What happens after I place an order?
Once you've placed your order, the next step is to wait for your personalised price quote. If you're happy to proceed, we will convert this into an invoice for payment. We aim to make this process as smooth as possible for you.

How can I make payments?
Payments can be made in parts, using the invoice number provided on your invoice. Please ensure that all orders are paid in full upon collection. We offer flexible payment options to make your experience convenient.

Ready to order your dream cake?

We hope these answers have clarified your queries. If you have more questions or are ready to discuss your custom birthday cake, get in touch with us at WhitznKidz Homemade Goodies. We're here to make your celebration extra special!